Checkout: Payment & Delivery Options Help

Before you can go through checkout, you'll need to select your Delivery Method on the Shopping Cart page.  Choose Deliver or Will Call, then proceed to checkout. The cart defaults to “Deliver” out of your home branch, but there is an option to have product delivered from our main location. If you choose ‘Will Call’, you'll need to select the branch you would like to pick your order up from. Your home branch is set as the default.  If inventory isn’t available at your location, switch to a different will call branch and inventory updates in real time. After selecting the most convenient place to pick up your order from, you will be ready to Proceed to Checkout.

Delivery Information
Delivery Information
Your job account address and other fields are already pre-populated. If you’re using a shop account, you can have your orders delivered to a different address.
You can either choose to have your items delivered once they're available, or delivered all at once.
  • “Deliver as items become available realizing this may result in multiple shipments” - This will have your items sent to you once they are available.  This may cause some items to come before others, as different items have different availabilities
  • “Deliver complete when all items are available'.  - All items will arrive at the same time, once all items are available. Preferred Delivery Date and Time are required fields, and you can adjust them using the calendar icon and time selector.
If you have chosen Will Call, you can verify the pickup location on this page. If you need to adjust the pickup, click ‘Your Cart’ and you will be brought back to the cart to choose a different branch to pick up your order from. 

Make sure to enter any special instructions you want to convey to your branch team. A sales associate will work with you to deliver what you need when you need it.  Click on “Continue Checkout” to go to the “Payment and Review Order page”.

 Payment and Review Order page
Payment and Review Order page
There are also multiple payment options to complete your online purchase. 
  • Bill to my Account
  • Pay By Credit Card - You can use a pre-existing Credit Card, or add a new Credit Card to your account
Once you've selected, enter a PO number or reference word. This is Alphanumeric, so you can enter letters or numbers.

For will call orders, you have the option to ‘Pay When I Pick Up’ as a payment method. Once you confirm billing and pickup information, you will be ready to submit your order. Your sales associate and branch team will be informed about your order and will work with you to arrange the pickup.
Now you are ready to submit your order by clicking the Submit Order button.  Your order has now been assigned an order number and has been routed to the branch team for processing.

Confirm Order
Order Confirmation Page

The Order Confirmation page displays all of the information you have entered or was otherwise pre-populated onto a single page.  Everything from Job Name, Delivery Information, Items Ordered, and more.  You can also print your order from here by clicking the icon at the top right.